We are continuing to work on a fix for this issue.
Posted Sep 12, 2023 - 22:54 UTC
We have identified an issue affecting server performance for a subset of our EMS Cloud hosts. User are likely to see failures uploading and downloading media content and other general slowness syncing new messages.
Posted Sep 12, 2023 - 22:51 UTC
This incident affected: Cloud hosting regions (London hosts).