Element One message processing outage
Incident Report for Element
This incident has been resolved.
Posted Nov 14, 2023 - 11:15 UTC
A fix has been implemented and we are monitoring the results.
Posted Nov 13, 2023 - 23:04 UTC
The issue has resurfaced and we're currently working on a more permanent fix.
Posted Nov 13, 2023 - 22:09 UTC
We believe that this has now been mostly restored and are monitoring for any degradations over the next few hours.
Posted Nov 13, 2023 - 20:41 UTC
We've identified a fault where the one.ems.host / Element One homeserver is not handling message traffic. We are working on a fix.
Posted Nov 13, 2023 - 20:16 UTC
This incident affected: Element One.