Outage on multiple EMS services

Incident Report for Element

Resolved

This incident has been resolved.

Posted Dec 27, 2024 - 22:22 UTC

Monitoring

This issue has been resolved and we are continuing to monitor.

Posted Dec 27, 2024 - 21:51 UTC

Identified

We have identified a connectivity issue within our management infrastructure. A fix is being implemented.

Posted Dec 27, 2024 - 21:37 UTC

Update

We are continuing to investigate this issue.

Posted Dec 27, 2024 - 21:33 UTC

Investigating

We are investigating connectivity issues on multiple EMS servers

Posted Dec 27, 2024 - 21:01 UTC

This incident affected: Cloud hosting regions (Frankfurt hosts).